FAQ

How long will my take to arrive?

Most orders will be shipped the day following the order and will arrive within 1-7 working days. This does not include weekends, or UK public holidays. We are a small team, so we will be in touch if there are any problems with shipment.

Please see our shipping policy for further information.

When will you restock?

As a small business with currently work with small stock volumes and restock either once our inventory is low or sold out to avoid waste.

If there is a specific item you would like which is not in stock, please contact us and we will update you

Do you offer international shipping?

We currently ship to all destinations. Shipping costs are calculated at checkout.

Please see our shipping policy for further information.

Where are you based?

Peach Avenue Toys is based in the UK, with all our products shipped from our London warehouse.

Find out more about us here.

Can I cancel my order?

If you do change your mind, please get in touch as soon as possible by emailing us at peachavenuetoys.com

Once your order has been dispatched, we are unable to cancel.

What forms of payment do you accept?

We accept all major debit and credit cards including Visa, Mastercard, MasterCard and American Express. We also accept

  • Apple Pay
  • Google Pay
  • Paypal
  • Klarna

For any queries regarding payment, please contact us.

Can I return or exchange my order?

Yes, we offer a 14-day refund and exchange policy on all full price items.

Please see our refund policy for more information.

Have questions you can't find in our FAQ? Reach out to us by:

Email: team@peachavenuetoys.com.

Phone: 0330 043 3708 (9am-5pm Monday-Friday)

Contact form